User Agreement
Russian Federation, Moscow
Limited Liability Company "INNA TOUR" (hereinafter referred to as the "Service"), on the one hand, and the individual who has accepted the offer published on the Internet at https://inna.ru/about/license_agreement, on the other hand, have entered into this User Agreement as follows.
Terms and Definitions
1.1. In this User Agreement, unless the context requires otherwise, the following terms shall have the meanings set forth below:
"Database" – a database containing information about Tours and other Services.
"Agreement" – this User Agreement.
"Contract" – an agreement for the provision of a Tour or other Services concluded between the User and the Contractor through the Website.
"Contractor" – a third party entering into a Contract with the User, including but not limited to a Travel Agent.
"Personal Account" – a set of secure pages on the Website, accessible to the User via login credentials (username and password) after registration, allowing the User to utilize specific Website functions in accordance with this Agreement.
"Privacy Policy" – the privacy policy available on the Website at: https://inna.ru/about/privacy_policy/.
"User" – any individual who has entered into this Agreement.
"Computer Program" – the software program "inna.ru", enabling the User to search for Tours and other Services by specified criteria, conclude Contracts with the Contractor, and communicate with the Contractor regarding the conclusion or execution of the Contract.
"Website" – a composite work comprising the Computer Program, Database, graphical elements, design, images, photos, videos, and other intellectual property, accessible via the Internet at https://inna.ru/.
"Service" – Limited Liability Company "INNA TOUR", OGRN 1147746749810, INN 7718987308, registered at: 129085, Moscow, Prospekt Mira, 95, bldg. 1, 7th floor, office 717, represented by General Director Nikolay Alekseevich Bashkatov, acting under the Charter.
"Parties" – the Service and the User.
"Tour" – a travel product listed on the Website.
"Travel Agent" – Limited Liability Company "INNA TOUR", OGRN 1147746749810, INN 7718987308.
"Services" – services included in the Tour, as well as related services, including Tour booking services.
1.2. All other terms and definitions used in this Agreement shall be interpreted in accordance with the laws of the Russian Federation and common Internet practices.
1.3. Section headings are for convenience only and do not affect interpretation.
2. Conclusion of the Agreement
2.1. The Agreement, permanently published at https://inna.ru/about/license_agreement, constitutes a public offer under Article 437(2) of the Russian Civil Code.
2.2. The Service may modify or revoke this offer at any time by updating or removing it from the Website.
2.3. Acceptance of this offer (under Article 438 of the Russian Civil Code) requires:
2.3.1. Reviewing the Agreement.
2.3.2. Creating/accessing a Personal Account.
2.3.3. Checking the box:
"I agree to the Offer Agreement and User Agreement, acknowledge booking modification/cancellation rules, understand charter flight conditions (possible flight time/airport changes), am aware of destination country rules/traditions/risks, and consent to the processing and transfer of my personal data to third parties (tour operators, airlines, etc.)."
2.3.4. Clicking "Pay" or "Book".
3. Subject of the Agreement
3.1. The Service grants the User a non-exclusive license to use the Website for personal purposes (as per Clauses 5.1.1–5.1.3).
3.2. This Agreement applies to one Contract at a time. A new Agreement is required for additional Contracts.
3.3. The User may not transfer Website usage rights to third parties without the Service’s prior written consent.
4. License Term
4.1. The Agreement applies retroactively to Website use prior to acceptance (under Article 425(2) of the Russian Civil Code).
4.2. The Agreement remains effective until the Contract’s completion.
5. Website Use
5.1. The User may:
5.1.1. Search for Tours/Services.
5.1.2. Enter into Contracts with Contractors.
5.1.3. Communicate with Contractors regarding Contracts.
5.2. Clause 5.1.3 requires a Personal Account.
5.3. The User may extract Database content only for personal use (no mass copying/redistribution).
5.4. The User must comply with Russian law.
5.5. Prohibited actions include:
Bypassing technical restrictions.
Reverse-engineering the Website (except as permitted by law).
Copying/modifying the Website or its design.
Disrupting Website functionality.
6. Personal Data
6.1. The User consents to the processing of:
6.1.1. Name.
6.1.2. Email.
6.1.3. Phone number.
6.2. Processing follows the Privacy Policy.
6.3. Other personal data is sent directly to Contractors; the Service does not access it.
7. Liability
7.1. The Service may block/delete a Personal Account or restrict Website access for violations.
8. Special Conditions
8.1. The Service does not provide Tours/Services and is not liable for Contractor actions.
8.2. The Service does not guarantee the accuracy/legality of Website content (use at your own risk).
8.3. The Service may modify the Website/Database without notice.
8.4. The Service is not responsible for third-party websites linked on the Website.
8.5. The Service does not guarantee uninterrupted/error-free Website access.
8.6. The Website is provided "as is" (User assumes all risks).
8.7. The Service may assign rights/obligations under this Agreement.
9. Dispute Resolution & Governing Law
9.1. Disputes shall first be resolved via negotiations.
9.2. Unresolved disputes within 30 days may be submitted to court.
9.3. Russian law governs this Agreement.
10. Agreement Modifications
10.1. The Service may unilaterally amend the Agreement by posting updates at https://inna.ru/about/license_agreement.
10.2. Continued Website use constitutes acceptance of changes.
11. Legal Communications
11.1. Electronic signatures (email/Personal Account login) are legally binding.
11.2. Authorized emails for the Service:
agent@inna.ru
book@inna.ru
sale@inna.ru
11.3. The User’s authorized email is the one provided during registration.
11.4. Parties must protect login credentials from unauthorized access.
11.5. The Service is not liable for unauthorized use of credentials until notified.
12. Final Provisions
12.1. If any clause is deemed invalid, the rest remain enforceable.
12.2. The User confirms they have read, understood, and accepted all terms.